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 Post subject: Trial Crash on start
Thanked: 0 time(s)  Unread post Posted: Tue Jul 13, 2021 8:41 pm 
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No error message or anything.
When I click "Continue Trial" it just show the blue circles like it will load, but then crash.

Video uploaded:
https://streamable.com/h79b4p

Edit: "Report.wer" from windows below.

Code:
Version=1
EventType=APPCRASH
EventTime=132706843011551535
ReportType=2
Consent=1
UploadTime=132706843012158342
ReportIdentifier=eaa16c7c-e41e-11eb-87a9-ac220b2d198f
WOW64=1
Response.BucketId=f0c246bc3d0c3d9a8fc70d55972e1ee8
Response.BucketTable=1
Response.LegacyBucketId=73289625300
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=BlueEye.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4dfdc554
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.3.9600.17055
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=532943a3
Sig[6].Name=Exception Code
Sig[6].Value=e0434f4d
Sig[7].Name=Exception Offset
Sig[7].Value=00011d4d
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1046
UI[2]=C:\Program Files (x86)\Blue Eye Macro\BlueEye.exe
UI[3]=BlueEye.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Blue Eye Macro\BlueEye.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\SYSTEM32\KERNEL32.dll
LoadedModule[4]=C:\Windows\SYSTEM32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\apphelp.dll
LoadedModule[6]=C:\Windows\SYSTEM32\ADVAPI32.dll
LoadedModule[7]=C:\Windows\SYSTEM32\msvcrt.dll
LoadedModule[8]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[9]=C:\Windows\SYSTEM32\RPCRT4.dll
LoadedModule[10]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[11]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[12]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[13]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[14]=C:\Windows\SYSTEM32\SHLWAPI.dll
LoadedModule[15]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[16]=C:\Windows\SYSTEM32\USER32.dll
LoadedModule[17]=C:\Windows\SYSTEM32\GDI32.dll
LoadedModule[18]=C:\Windows\system32\IMM32.DLL
LoadedModule[19]=C:\Windows\SYSTEM32\MSCTF.dll
LoadedModule[20]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[21]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[22]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[23]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d\MSVCR80.dll
LoadedModule[24]=C:\Windows\SYSTEM32\shell32.dll
LoadedModule[25]=C:\Windows\SYSTEM32\SHCORE.dll
LoadedModule[26]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[27]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\3de119146ed0e59408f896aa69cdfc42\mscorlib.ni.dll
LoadedModule[28]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
LoadedModule[29]=C:\Windows\SYSTEM32\WINTRUST.dll
LoadedModule[30]=C:\Windows\SYSTEM32\CRYPT32.dll
LoadedModule[31]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\COMCTL32.dll
LoadedModule[32]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[33]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[34]=C:\Windows\system32\rsaenh.dll
LoadedModule[35]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[36]=C:\Windows\SYSTEM32\imagehlp.dll
LoadedModule[37]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[38]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[39]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[40]=C:\Windows\SYSTEM32\cryptnet.dll
LoadedModule[41]=C:\Windows\SYSTEM32\WLDAP32.dll
LoadedModule[42]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[43]=C:\Windows\SYSTEM32\NSI.dll
LoadedModule[44]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[45]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[46]=C:\Windows\SYSTEM32\WS2_32.dll
LoadedModule[47]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[48]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[49]=C:\Windows\SYSTEM32\webio.dll
LoadedModule[50]=C:\Windows\system32\mswsock.dll
LoadedModule[51]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[52]=C:\Windows\System32\rasadhlp.dll
LoadedModule[53]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[54]=C:\Windows\SYSTEM32\ole32.dll
LoadedModule[55]=C:\Windows\system32\uxtheme.dll
LoadedModule[56]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[57]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\20af51394609c937507288c2b1cf2c8c\System.ni.dll
LoadedModule[58]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\d76ae95d56d39a59f727f5518ac8e396\System.Drawing.ni.dll
LoadedModule[59]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\a673aacf407b499981342bb709cce917\System.Windows.Forms.ni.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=APPCRASH
ConsentKey=APPCRASH
AppName=BlueEye.exe
AppPath=C:\Program Files (x86)\Blue Eye Macro\BlueEye.exe
ReportDescription=Stopped working
ApplicationIdentity=00000000000000000000000000000000


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 Post subject: Re: Trial Crash on start
Thanked: 0 time(s)  Unread post Posted: Wed Jul 14, 2021 2:27 pm 
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The 2 most common reasons why you would receive this error are:

1. You don't have .NET framework 3.5 installed on your computer. You need to specifically install 3.5; higher versions don't install all the legacy versions so even if you have 4.x, it doesn't mean 3.5 is present which is necessary to run BEM.

2. (less common) A dll is missing. Uninstall BEM, restart computer, (make sure you download BEM from the links on this forum), reinstall BEM.

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